NextGen Retail Solutions LLC
Website: nextgenretailsolutions.com
Effective date: September 9, 2026
Attention: Privacy Requests
8727 Lanyard Court
Rancho Cucamonga, CA 91730
Email: support@shopnextgen.com
Phone: 1-800-774-6965
For questions about this Policy or to submit a privacy request:
NextGen Retail Solutions LLC (“NextGen,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit nextgenretailsolutions.com, including www.nextgenretailsolutions.com (the “Website”), submit an inquiry, subscribe to our communications, or communicate with us about the products and business services promoted on the Website.
“Personal information” means information that identifies, relates to, or can reasonably be linked to an individual or household. It includes business contact information when it relates to an identifiable person.
Purchases, customer accounts, and activities on shopnextgen.com or a separate ordering portal are governed by the privacy notice provided for that service. This Policy does not describe our handling of employee or job-applicant information in that capacity. Contact us for information about privacy practices applicable to recruitment or employment.
We may update this Policy to reflect changes in our practices, services, or legal requirements. We will post the updated version on this page and revise the effective date. If applicable law requires additional notice or consent for a material change, we will provide that notice or obtain consent.
Depending on how you interact with us, we collect:
You may choose not to provide information, but we may be unable to respond to an inquiry or provide requested assistance without the necessary details. Please do not submit payment card details, passwords, government identification numbers, health information, or other sensitive information through the Website’s general inquiry form.
NextGen is based in the United States. Information covered by this Policy may be processed in the United States and in other countries where our service providers operate. Privacy laws in those countries may differ from those where you live. Where applicable law requires safeguards for international transfers, we use the required safeguards.
The Website may link to our online store, ordering portals, social platforms, recruiting services, and other websites. Review the privacy notice provided by the service you visit. We do not control the privacy practices of independently operated third-party websites.
When you visit the Website, we and the providers that operate it may collect your IP address, browser and device type, operating system, referring page, pages viewed, dates and times of visits, and information about how you interact with the Website. An IP address may indicate your approximate location.
Cookies and similar technologies support usage measurement and advertising and may also support Website functionality and security. Section 4 describes these technologies and your choices.
We may receive business contact information from your employer, colleagues, or business partners when they introduce you to us or include you in an inquiry. We use this information to communicate with you and respond to the relevant business request.
The Website is intended for business audiences and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us so we can investigate and take appropriate action.
We use the information described above to:
Where required by law, we obtain consent before using information for a particular purpose. Submitting an inquiry does not, by itself, constitute consent to receive promotional text messages.
California residents may also contact us to request information about disclosures for third parties’ own direct marketing purposes to the extent California’s Shine the Light law applies.
Where the California Consumer Privacy Act applies, California residents have the applicable rights described above, including rights concerning business contact information. Sections 2, 3, 4, 5, and 6 describe the information categories, sources, purposes, disclosures, advertising practices, and retention covered by this Policy. You may request information about our collection and disclosure of your personal information, including the applicable historical period, using the contact methods below.
Cookies are small files stored on your browser or device. Similar technologies can help a website remember preferences, measure visits, or understand interactions with content.
We use Google Analytics to understand how visitors find and use the Website and to help improve its content and performance. Google Analytics uses cookies and similar technologies to collect information about Website interactions, such as pages viewed, referring sources, and browser and device information. Google processes this information to provide analytics reports to us.
You can learn more about Google's practices in Google's Analytics privacy information and Google's Privacy Policy. Google also offers a Google Analytics opt-out browser add-on for supported browsers. This add-on limits Google Analytics measurement; it does not prevent all Website or other third-party data collection.
We respond within the time required by applicable law. If we deny a request, we explain the reason as required. To appeal where that right applies, contact us with the subject “Privacy Request Appeal” and identify the original request. We will provide the outcome and any required information about further complaint options. We do not discriminate against individuals for exercising applicable privacy rights.
An authorized agent may submit a request on your behalf as permitted by law. We may require evidence of authorization and, where permitted, verification of your identity.
We use Google Ads, including remarketing, to advertise our products and services to people who have previously visited the Website. Google and other third-party advertising vendors may show these ads on websites and apps across the Internet. These vendors use cookies or similar identifiers to serve ads based on previous visits to our Website. Information used for this purpose may include cookie identifiers, browser and device information, and pages visited or other Website interactions.
To submit a request, email or call us using Section 11. Describe the request and provide enough information for us to locate relevant records. You do not need to create an account. We may verify your identity for access, correction, or deletion requests using information reasonably necessary for that purpose. We do not require identity verification for sale/sharing opt-outs where prohibited by law.
You can learn about Google's use of information for advertising in Google's advertising privacy information. You can manage personalized advertising preferences through Google My Ad Center. Turning off personalized ads does not eliminate advertising or prevent all data collection.
Depending on where you live and whether the relevant law applies to our processing, you may have rights to:
You can use your browser settings to block or delete cookies. Blocking certain cookies may affect Website features. Browser settings do not necessarily prevent every form of information collection.
The Website currently does not display a cookie-consent banner. Browser settings and the Google controls linked above offer choices within their respective scope; they do not replace any privacy rights you may have under applicable law.
Opting out of marketing does not prevent us from responding to your requests or sending necessary service, business, or legal communications. We may retain limited information to honor your opt-out.
You can unsubscribe from promotional emails using the unsubscribe link in those emails. You may also contact us using Section 11 to update your preferences or ask us to stop promotional outreach. If you work with an account representative, you may communicate your preferences to that representative.
Some privacy laws define “sale” broadly and treat disclosures for cross-context behavioral advertising as “sharing,” even when no money is exchanged.
Our Google Ads remarketing involves disclosing online identifiers and Website activity to Google, an advertising provider, to show personalized advertising based on prior Website visits. This is targeted advertising and may constitute a sale or sharing of personal information under applicable state privacy laws. Where applicable law gives you the right, you may opt out of this processing. To submit an opt-out request to NextGen, email support@shopnextgen.com with the subject “Advertising Privacy Opt-Out,” or call 1-800-774-6965. You do not need to create an account. Google’s advertising controls described above can also help you manage your preferences, but do not replace a request submitted directly to NextGen.
We use administrative, technical, and physical safeguards designed to protect personal information. No website, transmission, or storage system is completely secure, and we cannot guarantee absolute security.
Contact, professional, and inquiry records are retained based on the business relationship and related recordkeeping needs. Website usage records are retained based on operational, analytics, and security needs. Communication preferences may be retained to honor opt-out requests, including after other information is deleted.
We retain personal information for as long as reasonably necessary for the purposes described in this Policy, subject to applicable legal requirements. Retention depends on the information involved, the nature and duration of our relationship, whether an inquiry remains active, and legal, recordkeeping, security, and dispute-resolution needs.
We may disclose information to the following recipients for the purposes described in this Policy:
Advertising providers: We disclose online identifiers and Website activity to Google for remarketing, as described in Section 4. Google may collect information about activity over time and across websites and apps to support personalized advertising.
